Care & Cleaning

Care & Maintenance · Texture Haus

General Care

Vacuum regularly. Dirt and grit act like sandpaper inside fibers. Vacuum at least weekly in normal areas, 2–3 times weekly in high-traffic zones. Rotate rugs every 6–12 months for even wear and to reduce sun fading. Use a quality rug pad to reduce movement, protect floors, and extend rug life. Limit direct UV exposure — use drapery, shades, or rotate periodically.

Vacuum Guidance — Dyson & High-Power Models

High-suction vacuums can damage rugs if used incorrectly. Improper settings may cause fuzzing, pulled loops, fringe damage, or premature wear.

Use: lowest or medium suction · hard floor or gentle setting · brush roll off · suction-only head when possible

Avoid full power on: hand-knotted or hand-tufted rugs · viscose / bamboo silk · loop pile · fringe edges · antique rugs

Suction-only canister vacuums are preferred for delicate and luxury pieces.

Spot & Spill Removal

Act immediately. For liquid spills: blot with a clean white towel, press downward — do not rub, work from outside inward, repeat until moisture is absorbed, dry thoroughly. For solids: lift carefully with a spoon or dull edge, vacuum crumbs gently, spot treat remaining residue.

Never: scrub aggressively · oversaturate · use bleach · use colored towels · apply harsh grocery-store stain removers

Professional Cleaning

Rugs: every 1–3 years depending on use. Broadloom: hot water extraction or low-moisture methods based on fiber and traffic. Use specialists for wool, hand-knotted, silk, viscose, antique, and custom rugs. Improper cleaning can delaminate backings, cause shrinkage, or distort pile.

Material Notes

Wool — Naturally resilient. Initial shedding is normal and lessens with regular vacuuming.

Viscose / Bamboo Silk / Tencel — Luxurious but delicate. Avoid moisture saturation and aggressive vacuuming. Professional specialty cleaning only.

Jute / Natural Fibers — Keep dry. Blot immediately. Avoid wet shampooing.

Indoor / Outdoor — Hose lightly if approved by product type. Dry fully before reuse. Avoid trapped moisture.

Furniture & Pets

Use cups or glides under heavy furniture. Rotate furniture slightly over time to avoid crushing pile. Pet accidents should be addressed immediately — odor can migrate into backing or pad if delayed. Professional enzyme treatment is recommended when needed.

What to Expect

These are normal and not defects: slight shedding in new wool rugs · minor size variation in handmade pieces · natural dye variation · pile shading and nap changes · softening with age.

What to Avoid

Robot vacuums with aggressive rollers · full-power Dyson brush roll · steam mops · bleach or harsh chemicals · DIY rental shampoo machines on fine rugs · dragging furniture across pile · prolonged standing water.

Broadloom Carpet

Vacuum traffic lanes often. Use walk-off mats at entries. Address spills quickly. Schedule periodic professional cleaning. Use furniture coasters under heavy pieces.

Need Guidance?

Every rug is different. If you purchased through Texture Haus and need help identifying the correct cleaning method, contact us with photos and construction details before attempting treatment.

A thoughtful question can save a beautiful rug.